Track Your Order

Use the BowlersMart tracking tool with the order number and email address used at checkout. Carrier tracking becomes available after your order ships.

Track your order on BowlersMart.com

Tracking says delivered, but the package is missing?

Follow the steps in our Missing or Stolen Package Claims guide.

Ways to track your order

Use the order tracking tool

Open the BowlersMart tracking page.
Enter your order number and the email address used at checkout.
Select Track Order.

Check your shipping confirmation email

When your order ships, we send an email containing the carrier and tracking number. Select the tracking link in that email for the carrier's latest scan and estimated delivery date.

Check your BowlersMart account

If you ordered while signed in, open My BowlersMart Account and review your recent orders.

What each order status means

Pending payment

We received the order, but payment has not been completed. The order may require action before processing can begin.

On hold

Payment or order details require review. Our team may contact you if additional information is needed.

Processing

Payment was accepted and the order is being prepared. Custom work, drilling, pre-order items, or products shipping from separate locations can affect processing time.

Completed

BowlersMart has completed fulfillment and the order has usually shipped. Completed does not mean the carrier has delivered the package. Use the carrier tracking status to confirm delivery.

Cancelled, failed, or refunded

Cancelled: The order will not be fulfilled.
Failed: Payment was not completed or was declined.
Refunded: A refund was issued to the original payment method. Your bank determines when the credit appears.

Common tracking questions

The tracking number does not work

Carriers can take up to 24 hours after the shipping email to show the first scan. Check again later and confirm that the complete tracking number was entered.

Only part of my order shipped

Some orders arrive in more than one package. Bowling balls and other heavy items may ship separately. Review your shipping emails for additional tracking numbers.

The carrier shows a delay

Weather, carrier volume, address questions, and service disruptions can change the estimated delivery date. The carrier's tracking page has the most current delivery information.

I need to change the delivery address

Review Address Changes and Order Holds. Contact us as soon as possible; an address change may not be possible after fulfillment begins.

Still need help?

Use the BowlersMart contact form and include your order number, order email, and tracking number if available.

Last reviewed: August 4, 2026. Policies can change. If something here conflicts with checkout or your order confirmation, contact support.

Track your order