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How do I delete my BowlersMart account?

Brian Halstrom
Updated

Quick Summary

You can delete your BowlersMart account at any time. In the BowlersMart app it is removed right away. On the website you sign in to your account and request it, and we complete the deletion within 30 days. Deleting an account is permanent.

Table of Contents

📱 In the BowlersMart App

This is the fastest way.

  1. Open the BowlersMart app and sign in.
  2. Go to Account, then Profile.
  3. Tap Delete account and confirm.

Your account is deleted right away.

💻 On the Website

If you do not use the app, request the deletion on our website.

  1. Go to bowlersmart.com/account-deletion.
  2. Select Sign in to continue and sign in to your account. You can use your password, or have a one-time sign-in link emailed to you.
  3. You are brought back to the same page. Check the box to confirm you understand, then select Request account deletion.

Signing in is how we know the request is yours. A deletion request can only be made from inside the account it is for.

After you send the request, we delete the account within 30 days and send you an email when it is done. If you come back to the page while it is in progress, it shows the date we received your request.

🗂️ What Is Deleted and What We Keep

Deleting your account is permanent and cannot be undone. Your loyalty points and rewards are deleted with it.

What is deleted

  • Your account profile
  • Loyalty points and rewards
  • Saved addresses
  • Saved payment cards

What we keep

Records of completed orders, as required by tax and accounting law. See our Privacy Policy for details.

⏱️ How Long It Takes

  • In the app: right away.
  • On the website: within 30 days of your request. We email you when the deletion is complete.

🛒 If You Only Checked Out as a Guest

A guest checkout does not create an account, so there is no account to delete. Records of completed orders stay on file as required by tax and accounting law.

If you want to stop marketing emails, use the unsubscribe link at the bottom of any marketing email, or see Manage Your Email Preferences.

📞 When to Contact Us

If you cannot sign in, try the one-time sign-in link on the sign-in page first. If you are not sure which email address your account uses, contact us and we will help.

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