Skip to main content

I Did Not Get an Order Confirmation Email

Brian Halstrom

Quick Summary

Start by checking your spam or junk folder, then check the inbox for the email you typed at checkout. The most common cause is a typo in the email address entered at checkout. Support can correct a mistyped email and resend your order information.

Table of Contents

📩 Check Your Inboxes in Order

  • Check spam or junk. Look for the order confirmation before moving to another inbox.
  • Check the email typed at checkout. Compare the inbox you are checking with the address you entered. Look carefully for a spelling mistake.
  • Check the email on your payment account. With Amazon Pay, the confirmation goes to the email on your Amazon account. See Payment Methods, Holds & Declined Charges.

📦 Check Your Order

Open My Account or use Track Your Order when checking the order. If you do not have an order number, continue to the support step below.

BowlersMart order numbers have 9 digits and start with 1. If you have the number, include it when you contact us.

✏️ Correct a Mistyped Email

The support team can correct a mistyped order email and resend the order information. Tell the team that you did not receive a confirmation and ask them to check the email on the order.

📞 When to Contact Us

Contact support after checking your inboxes. Have the name on the order, the approximate date and time you placed it, and the items you ordered ready. Include an order number if you have one.

Comments

0 comments

Article is closed for comments.