Size Exchanges (Shoes, Apparel & Fit)

Quick Summary

Wrong size? BowlersMart offers easy exchanges within 60 days of delivery for new, unused items. This guide is the fast path for shoes, shirts, and other fit-related swaps.

Table of Contents

• What You Can Exchange
• How to Start a Size Exchange
• Bowling Shoes
• Apparel & CoolWick
• What Cannot Be Size-Exchanged
• Fit Tips Before You Order Again

✅ What You Can Exchange

• Bowling shoes (unworn, original condition)
• Apparel, CoolWick shirts, and most clothing with tags/new condition
• Gloves, accessories, and other non-personalized gear in new condition
• Undrilled bowling balls (for a different weight/model if unused — not a “size” swap after drilling)

Full policy: Exchange Process · Return Policy

🚀 How to Start a Size Exchange

1. Open the exchange/return flow from your order email or account (or contact us if the form won’t load the order)
2. Enter order number and ship-to ZIP
3. Select exchange (not refund) if you want a different size
4. In comments, list: item, current size, desired size, color/model
5. Print the prepaid label, pack the unused item, and drop it off

Once we receive and inspect the return, we ship the replacement. If the new size is out of stock, we’ll contact you about options (wait, different size, or refund).

👟 Bowling Shoes

• Try shoes on a clean, dry surface only — outdoor wear or sole dirt can void exchange eligibility
• Brand sizing varies — use our Bowling Shoe Sizing & Fit Guide before reordering
• Wide/narrow and left/right performance soles differ by model — confirm the exact SKU

👕 Apparel & CoolWick

• Check the brand size chart (CoolWick charts: CoolWick Apparel Size Guides)
• Keep tags attached and garments unworn/unwashed for exchanges
• Custom printed/embroidered jerseys are generally not exchangeable for size once produced — order carefully

🚫 What Cannot Be Size-Exchanged

• Drilled bowling balls (personalized — non-returnable/non-exchangeable)
• Used, worn, or damaged items
• Opened hygiene items (tape, grips, etc., once opened)
• Custom work already completed (drilling, many custom jerseys)

💡 Fit Tips Before You Order Again

• Measure foot length and width; compare to the brand’s chart, not street-shoe size alone
• For performance shoes, consider slide sole preference and whether you need interchangeable soles
• If you’re between sizes, contact us with the model name — we can often advise before you exchange twice

❓ Need Help?

• Phone: 1-256-579-1039
• Form: bowlersmart.com/contact-us
• Hours: Monday–Friday, 8:30 AM – 5:30 PM EST
• Contact BowlersMart Support

KR Strikeforce · Shoes Buying Guide