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Size Exchanges (Shoes, Apparel & Fit)

Brian Halstrom
Updated

Quick Summary

Wrong size? BowlersMart offers easy exchanges within 60 days of delivery for new, unused items. This guide is the fast path for shoes, shirts, and other fit-related swaps.

Table of Contents

⚡ Fast path: start your return at bowlersmart.com/start-a-return, pick the item, choose Send a different size, and pick the size you want from the list. Only sizes in stock are offered, and your replacement is reserved the moment you submit. Nothing to email us. US customers get a free prepaid return label on eligible exchanges.

✅ What You Can Exchange

  • Bowling shoes (unworn, original condition)
  • Apparel, CoolWick shirts, and most clothing with tags/new condition
  • Gloves, accessories, and other gear in new condition
  • Undrilled bowling balls (for a different weight/model if unused — not a “size” swap after drilling)

Full policy: Exchange Process · Return Policy

🚀 How to Start a Size Exchange

  1. Open bowlersmart.com/start-a-return, or go to My Account › Returns if you are signed in
  2. Enter order number and ship-to ZIP
  3. Pick the item and tell us what was wrong (too small, too big)
  4. Choose Send a different size and pick the size you want. Only sizes in stock are offered. For semi-custom jerseys, type the size you want in the note.
  5. Print the prepaid label, pack the unused item, and drop it off

Your replacement is reserved when you submit and ships as soon as the carrier scans your return package. You get an email at each step.

👟 Bowling Shoes

  • Try shoes on a clean, dry surface only — outdoor wear or sole dirt can void exchange eligibility
  • Brand sizing varies — use our Bowling Shoe Sizing & Fit Guide before reordering
  • Wide/narrow and left/right performance soles differ by model — confirm the exact SKU

👕 Apparel & CoolWick

  • Check the brand size chart (CoolWick charts: CoolWick Apparel Size Guides)
  • Keep tags attached and garments unworn/unwashed for exchanges
  • Custom printed/embroidered jerseys are generally not exchangeable for size once produced — order carefully

🚫 What Cannot Be Size-Exchanged

  • Drilled bowling balls (personalized — non-returnable/non-exchangeable)
  • Used, worn, or damaged items
  • Mystery items (blind boxes, mystery balls)
  • Custom work already completed (drilling, many custom jerseys)

💡 Fit Tips Before You Order Again

  • Measure foot length and width; compare to the brand’s chart, not street-shoe size alone
  • For performance shoes, consider slide sole preference and whether you need interchangeable soles
  • If you’re between sizes, contact us with the model name — we can often advise before you exchange twice

❓ Need Help?

KR Strikeforce · Shoes Buying Guide

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