Quick Summary
A mystery ball is one performance ball chosen at random from current stock. You choose the weight; the model and colors are the surprise. Mystery balls are final sale, with no returns or exchanges. Mystery apparel boxes contain 3 random apparel items based on availability and are also final sale.
Table of Contents
🎳 What Is a Mystery Ball?
Mystery balls are offered by brand and in an Any Brand version. The ball can be a domestic or overseas release. All mystery ball sales are final, with no returns or exchanges.
Before ordering, check the weight you selected. Choose a mystery ball only if you want the model and colors to be a surprise. If you chose the wrong weight, contact us right away and see Order Changes & Modifications. We can only help before the order ships. Because the sale is final, a wrong weight cannot be fixed with a return afterward.
📦 What Is in a Mystery Apparel Box?
Each mystery apparel box includes 3 randomly selected apparel items based on current availability. Mystery apparel boxes are final sale, with no returns. See the BowlersMart Return Policy for the policy on mystery items.
Read the mystery apparel description before placing your order.
🛠️ Manufacturing Defects
A mystery ball that arrives with a manufacturing defect goes through Defect Claims. It is a defect claim, not a return. Follow that article for the claim process.
📞 When to Contact Us
If you have a question about a mystery product or need help with an order, contact support. Tell us which mystery product you are asking about and describe the question or problem.
- Phone: 1-256-579-1039
- Contact form: bowlersmart.com/contact-us
Comments
0 comments
Article is closed for comments.